Security and Privacy

Your security and privacy are our priority; it is not our policy to pass your e-mail address or details to other traders.  We strictly abide by the Data Protection Act 1998, particularly with regard to your personal details.

The information you provide is solely to enable us to process your order and provide a high level of customer service.  The information concerning you will be accurate and up to date and will be held in accordance with the law.  You can check the information that we hold about you by e-mailing us.  If you find any inaccuracies we will delete or correct it promptly. Secure trading on the Internet is a major concern for most people today, particularly concerning credit card transactions. A great deal of progress has been made in recent times in securing transactions on the Internet.  In fact, most e-mail transmissions are likely to be more secure than terrestrial card transactions or those using phone or fax lines. 

Any personal information provided to Hairtec is used solely by Hairtec, 24 Madrid Road, Guildford, Surrey, GU2 7NU.

In order to monitor the performance of our site we collect the following information:

- An IP address to monitor site traffic and volume

Online Ordering

Hairtec in partnership with WorldPay have taken the following steps to ensure security:

Card details are taken through an on-line secure server system provided by WorldPay.
All transmissions of data are encrypted.

Hairtec never sees the card details, only WorldPay.

All details, validity checks and transaction processes are carried out whilst you, the shopper, is still on-line.

You, the shopper, and Hairtec both receive confirmation of the transaction.

Hairtec receive order, contact and shipping details only from any information collected at time of purchase.

It is not Hairtec policy to use your details for future mailing or marketing campaigns at any time, if you find that you have received unwanted mail from us you can remove your details by sending an email to optout@hairtec.com

General Web Site Contact

Any information collected by Hairtec for General contact is used for this purpose only.

If you would like more information about the security of this site or our privacy policy please do not hesitate to contact us.

If you have any queries with regard to our privacy commitments, please contact Robert Borgs on +44 (0) 1403 823079